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A FINAL WORD OF CAUTION


If life were a silent movie we would have to rely on appearance and body language as we struggled to read and understand people. And if people overplayed their emotions in real life the way actors did on the silent screen, we might be fairly successful. But life is not silent, and most of us rarely exaggerate our dress or mannerisms enough to broadcast our emotions unambiguously. The villains among us don't have long han-dlebar mustaches to finger gleefully as they commit their dastardly deeds, and heroes don't all wear white hats. In real life, distinctions in physical appearance and body language are often very subtle and may convey many different and often contradictory meanings. After all, a woman may cross her arms because she's angry, defensive, or nervous, or she may also just feel cold.
Physical characteristics and body language are what you'll often notice first, but file those observations away for a while. Unless you absolutely must, never evaluate another person solely on the basis of his attire or the way he walks across a room. You need much more information to make a sound judgment. These are just the first steps along the path to understanding others. Don't stop here—continue the journey.

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